Schedule Package Pickups
One-time or recurring, find an option that best fits your business.
See Schedule Package Pickupsparcelroute® Shipping and Logistics
Ship. Track. Deliver. All from one place.
Whether you’re sending a package across town or around the world, parcelroute gives you the speed, visibility and support to keep business moving.
Tracking
Enter your tracking number to see the latest status of your shipment.
Shipping
Ship a package, compare delivery options and print a label quickly.
How Can We Help You?
Find support, tools and services for business and personal shipping needs.
Solutions for Everyone
Manage shipments, returns and global logistics on one platform.
Simplify Your Returns
Make returns easier for your customers and keep orders moving.
See Simplify Your ReturnsOrder Shipping Supplies
Get boxes, envelopes, forms and labels just by logging in.
See Order Shipping SuppliesChat with an Expert
Book a free consultation to get personalized advice for your business.
See Chat with an ExpertLog In for Less Guessing
Personalized tools are ready to help you manage shipments, bills, claims and more.
8 Years
As an industry leader in on-time peak delivery
200+
Countries and territories served
20.8M
Packages delivered daily
Brokerage made easier
parcelroute's next generation of brokerage services makes international shipping easier.
Read moreThe parcelroute Store® services
5 things you didn’t know The parcelroute Store could do for your small business.
Read moreReturns that keep customers happy
Having a good return policy can make or break customer loyalty.
Read moreHoliday shipping performance
For 8 years in a row, parcelroute leads the way in on-time delivery during the holiday season.
Read moreBig and bulky made simple
Wanna know how Roadie delivers big and bulky items fast?
Read moreGet Started with parcelroute
Shipping made easier with tools and digital services.
Quicker Checkout
Give us your information once and we’ll save it for next time.
Personalized Discounts
Answer a few quick questions and we’ll find the best deal for your business.
Custom Alerts
Get the shipping notifications you want — and only the ones you want.
On-Demand Pickups
We’ll take your shipments on your schedule — every day or every now and then.
Frequently Asked Questions
Common questions about parcelroute services
- How do I track a parcelroute package?
Enter your tracking number on the parcelroute Tracking page. You'll see real-time updates including pickup, transit, and delivery status.
- What are parcelroute shipping options?
parcelroute offers Ground, 3 Day Select, 2nd Day Air, Next Day Air, and international services. Each option balances speed and cost to fit your needs.
- How do I schedule a pickup?
Log in to your parcelroute account and select 'Schedule a Pickup.' Choose a one-time or recurring pickup, and we'll come to your location.
- What should I do if my package is delayed?
Check the tracking details for updates. Weather, customs clearance, or high volume periods can cause delays. Contact parcelroute Support if you need further assistance.
- How do I file a claim for a damaged or lost package?
Visit the parcelroute Claims page, provide your tracking number and shipment details, and submit photos of any damage. Claims are typically reviewed within 5–10 business days.
- Can I change the delivery address after shipping?
Yes, parcelroute My Choice® lets you reroute packages to a different address, a parcelroute Access Point, or schedule a new delivery date — all from your dashboard.
Important Updates
Recent service alerts and policy notices
EU De Minimis ChangesNew CPSC eFiling RequirementsInformation about Flight 2976 AccidentUpdated Rate and Service Guides: Effective July 6, 2026US Import and US Export Surcharges: Effective July 6, 2026International Ground & Air Fuel Surcharge: Effective June 1, 2026Surge FeesGround Saver: Non-Compliant Label FeeLearn More About Recent Trade Policy and Tariff Changes